cv

Viktor Chalyi's CV - VP of Engineering, Director of Engineering, Engineering Manager with 15+ years leading engineering teams. Expertise in AWS, DevOps, fintech, and telecom.

Basics

Name Viktor Chalyi
Label VP of Engineering @ IDT | Director-Level Leadership | AI, Telecom & Fintech | High-Performing Teams
Website vchalyi.com
Summary VP of Engineering with over 15 years of experience leading global engineering organizations through modernization, growth, and large-scale digital transformation. Expert in delivering high-performance, cloud-native applications (AWS, CI/CD, DevOps) that balance innovation with enterprise-grade reliability. Adept at guiding teams of 15–100+ engineers across software, QA, and program management to deliver mission-critical products with measurable business impact.
Location Summit, NJ, USA
Profiles

Work

  • 2023.10 - Present

    Newark, NJ, USA

    IDT Corporation
    VP of Engineering
    • Led 100+ engineers (Eng, QA, TPMs) across 5 product lines (Mobile Top-up, E-Gift, eSIM, Prepaid Cards, International Calling) serving millions of users.
    • Managed and mentored 7 Engineering Managers, strengthening leadership pipeline and cross-functional alignment.
    • Drove engineering excellence initiatives achieving 99.995% platform uptime, surpassing reliability benchmarks.
    • Implemented DevLake to track DORA metrics, velocity, bug escape ratio, and tech debt, improving release predictability by 25%.
    • Led GenAI-driven support modernization, redesigning chat widgets and IVR to boost first-contact resolution by 45%.
    • Created an Engineering Manager Playbook, reducing onboarding from 2 months to 3 weeks.
    • Led legacy system decommissioning, saving $400k+ annually and improving platform stability.
  • 2023.03 - 2023.10

    Newark, NJ, USA

    IDT Corporation
    Director of Engineering
    • Led 3 cross-functional teams delivering business-critical products on schedule, driving revenue and retention.
    • Mentored a 25+ engineer org, increasing internal promotions by 30% through strong career pipelines.
    • Rebuilt the enterprise data supply chain, improving accuracy and reducing delivery cycle time by 40%.
    • Hired and onboarded 10+ engineers, cutting time-to-productivity by 50%.
    • Improved developer productivity with Backstage, reducing onboarding and service discovery time by 30%.
    • Led GenAI-driven support modernization, improving first-contact resolution by 45%.
    • Decommissioned legacy systems, saving $400k+ annually in support and maintenance costs.
    • Drove engineering excellence, achieving 99.995% uptime across core platforms.
  • 2021.07 - 2023.03

    Newark, NJ, USA

    IDT Corporation
    Engineering Manager
    • Led 2 cross-functional teams (15+ engineers across software, QA, TPM) delivering mission-critical systems at scale.
    • Migrated infrastructure to a dedicated AWS account using CDK, improving security, scalability, and cost visibility.
    • Built CI/CD pipelines with Jenkins/Groovy and blue-green deployments, reducing downtime and release incidents by 90%+.
    • Optimized a retail portal serving 35k+ users by removing sticky sessions, fixing SQL bottlenecks, and decomposing a monolith, improving performance by 20%.
    • Improved observability with OTEL and Grafana, reducing mean time to detect incidents by 35%.
    • Drove cloud infrastructure management through TypeScript, enabling infrastructure as code practices that improved deployment speed and reliability on AWS.
  • 2020.08 - 2021.07

    Newark, NJ, USA

    IDT Corporation
    Lead Software Engineer
    • Revamped two mission-critical financial applications supporting retail, DTC, and wholesale channels, migrating from .NET Framework/Windows to .NET Core/Linux — improving stability and performance while cutting infrastructure costs by 50%.
    • Directed a cross-functional team of seven engineers (software and QA), ensuring on-time delivery of high-stakes financial systems and strengthening collaboration across functions.
    • Enhanced CI/CD pipelines with Groovy automation, reducing rollback time for critical applications by 50%, improving deployment safety and developer efficiency.
    • Implemented canary deployments with HAProxy for core applications, reducing mean time to recovery (MTTR) by 40%, significantly improving reliability and customer trust.
    • Engineered a backend API in C# for phone number lookup service, incorporating Twilio and X-Connect to determine country, carrier, and phone type.
  • 2019.02 - 2020.08
    Andersen Lab
    Team Lead
    • Oversaw a cross-functional engineering team to deliver business-critical financial solutions, ensuring alignment between technical execution and business goals.
    • Partnered with stakeholders to define and refine requirements for a complex loan approval workflow at a major Eastern bank, enabling automation of previously manual processes and reducing approval cycle times.
    • Applied a HATEOAS-driven architecture with workflows powered by Camunda Engine, improving system flexibility and reducing development effort for new workflow changes by 30%.
    • Established and enforced code review standards, improving defect detection rates by 25% and significantly raising overall product quality.
  • 2015.07 - 2019.01
    Inostudio
    Senior Software Engineer
    • Engineered high-performance .NET applications with JavaScript and AngularJS frontend for talent acquisition system, enhancing user engagement and system efficiency.
    • Optimized distributed systems for throughput and latency, increasing overall efficiency and reducing infrastructure costs.
    • Drove architecture decisions that improved scalability and resilience, enabling the platform to seamlessly handle 3x traffic growth without degradation.
    • Mentored and coached junior developers, accelerated their ramp-up time and increased overall team capacity.
  • 2013.10 - 2015.06
    LLC Itlook
    Team Lead
    • Guided a 4-person engineering team, implementing TDD and DDD to improve code quality and accelerate feature delivery.
    • Delivered distributed and desktop systems, improving maintainability and cutting release cycles by 30%.
    • Mentored team members, boosting velocity and building long-term technical capability.
  • 2012.04 - 2013.07
    RN-UfaNIPIneft
    Software Engineer
    • Led development of web applications integrating WCF services, streamlining data workflows and boosting operational efficiency.
    • Drove end-to-end software lifecycle from design to deployment, ensuring high-quality, reliable releases.
    • Collaborated across teams to deliver projects on time and exceed stakeholder expectations.

Education

Skills

Leadership
Communication
Team Management
Strategic Planning
Distributed Systems
Windows Communication Foundation (WCF)
SQL Server Integration Services (SSIS)
Microsoft Azure
mssql
AngularJS
MySQL
Information Technology
Amazon Web Services (AWS)
Cloud Computing
.NET
C#
Software Development
Scrum
.NET Core
ASP.NET Core
AWS
Docker Products
Terraform
Microsoft SQL Server
PostgreSQL
MongoDb
Entity Framework
Elasticsearch
Entity Framework (EF) Core
Swagger API
SQL
Camunda BPM
Dapper ORM
WCF Services
Akka.NET
RabbitMQ
WinForms
Apache Kafka
Microservices
ASP.NET Web API
Akka
AutoMapper
BPMN
ActiveMQ
Python

Languages

Russian
Native or bilingual proficiency
English
Professional working proficiency